The entire effort of creating wired connections and completing the Netgear router setup seems going down the drain if the router doesn’t get the internet from the modem. In that case, client devices connected to the WiFi network of the router get deprived of an internet connection. By any chance, if you are also finding yourself in the same situation, having a nudge on the points discussed in the write-up will be helpful for you. Therefore, without any delay, start reading.
Major Cause: Netgear Router Not Getting Internet from Modem
To be bluntly honest, the major reason behind getting the internet connectivity issue between the modem and a WiFi router is a problem with the LAN connection. Perhaps, you were not true to yourself as well as your router during the connection creation process. Let us tell you how.
- Is the LAN cable connecting your modem and router non-damaged?
- Have you connected the cable to the correct jacks of your WiFi devices?
- Are the ports of your WiFi devices working?
If all of these questions have been answered in yes, then everything is fine and you can move to the next section. However, if any of them has got a negative vote, then we would like to tell you how to make things correct.
- First of all, make sure that the LAN cable connection between your devices is secure and is made with the help of an intact cable.
- Secondly, ensure the LAN port (modem) is connected to the Internet port (router).
- Thirdly, the ports of your WiFi devices must be in working state.
After correcting everything from your end, check if your router starts getting internet from the modem or not. If not, then the techniques given in the next section can be given a shot.
Fix: Netgear Router Not Getting Internet from Modem
- Check the Router-Modem Distance
Is the distance between your Netgear router and modem too less? If yes, then the time to place them apart has come. It is because if you place these devices too close, then the possibilities of their WiFi signals getting clashed with each other increase, and problems like the one under discussion are likely to show up. However, you must keep in mind that both devices are present within each other’s range. Otherwise, they won’t be able to communicate through wireless media. After making the router-modem distance correct, try to access 192.168.1.1 and see if you get successful.
- Remove Wireless Interference
If you are reading this point, then it is a clear sign that the issue that we’re trying to address is still there. But, have you ever wondered that the no internet problem can also be a curse of wireless signal interference? Remember that there are a lot of things or gadgets present in our home that tend to mess up the WiFi signals emitted by networking gadgets. Therefore, you are required to place your WiFi devices away from them. Especially, the path of communication between your devices must be free from such factors. Some examples of WiFi interference-creating factors are television, baby monitors, fish tanks, etc.
- Restart the WiFi Router
There is a possibility that a technical glitch is affecting the router’s ability to get the internet from the modem. Why don’t you consider rebooting it? Well, the time to do the honors has come. Simply, switch off the router and remove its power adapter from the wall socket. You are now required to give some rest to your Netgear router. Let us say 10-20 minutes. Thereafter, switch on the router. You are free to disengage cable connections during the process. Also, you can reboot the modem to address the issue effectively. However, if you choose to do that, consider powering down the router after the modem.
The Final Hack: Reset the Router
We believe that after following the techniques mentioned above, you will be able to fix the problem. But, if the issue is still there, then you are supposed to do what is done in the case of the Netgear router not working issue. Yes, we are suggesting you reset the wireless router.
In order to reset the router, simply locate and press the RESET button with the help of a sharp object. But, make sure that you press the button for 10-15 seconds. However, after that do not forget to set up the router again.