The WiFi router app developed by Netgear provides a user-friendly interface to manage and monitor a Nighthawk WiFi router and its network. Not only this, but the user can view the router’s status and upgrade the firmware with the use of the app. But, these days, Google is filled with infinite queries related to the Netgear Nighthawk app not working issue. Have you also searched for the same? Well, your hunt is off now. It is because you have found the perfect post. The points casted in this post will help you fix the issue you are facing while managing the router via the mobile app.
First of All: Check the Compatibility
A lot of Netgear users head towards using the WiFi router app without confirming whether their product supports its use or not. Chances are that you’ve also committed the same mistake. Therefore, you are supposed to verify the same.
Along with that, you must also confirm whether the OS version of your mobile phone is compatible with the Netgear router app version you are currently using or not. If yes, and you are still facing issues, then walking through the tips given in the next section will be fruitful for you.
Solutions: Nighthawk App Not Working
Here are the tips that will help you achieve success in fixing the non-working status of the Netgear WiFi router app so that you can manage the home network easily.
- Upgrade the App
Above, we’ve discussed about the compatibility of the OS version of your mobile phone and the WiFi router app version, the first thing you need to do is upgrade the app. Perhaps, your mobile phone’s latest OS does not support the use of the older version of the Netgear wireless router app.
You can update the app by accessing the app store on your mobile. To be specific, visit Google Play Store on your Android phone and access the Apple App Store for iOS. Make sure that you do not interrupt the process. After updating the app, try to input the Nighthawk router login credentials on the app and see if it has started working or not.
- Connect to the Internet
If you are reading this point, then it is very clear that the above-given tip has not helped you out. But, worry not. The app might not be working because of the lack of an internet connection. So, why delay performing the required workaround? Simply, access the WiFi utility of your mobile phone, locate the network name of your Nighthawk router and connect to it.
Try to connect to the Nighthawk router’s WiFi only if possible. However, cellular data may also work in case you are trying to access the WiFi router settings remotely. It will only work when you’ve enabled Anywhere access (Remote access) on your WiFi router.
- Clear the App’s Junk
The junk stored in the app can also be one of the reasons behind its unresponsive behavior. How can you expect the app to work effectively when it is loaded with cache and cookies? Not only the WiFi router app but is the case with all web as well as mobile apps.
Therefore, you are required to delete the Nighthawk router app’s cache as soon as possible. For this, the settings section of your mobile phone will help you out. Apart from this, clear all the apps working in the background as they can also drag you to face the Netgear Nighthawk app not working issue.
The Final Words
After performing the aforesaid workarounds, you will be able to fix the non-working status of the Netgear router mobile app. However, we suggest you run a virus scan on your mobile phone. We do not need to tell about the havoc that an infected file can wreak on your mobile device.
But, just in case you are facing issues till the end, it is a sign that the WiFi router app has encountered some serious problems. In that case, you are left with no option other than uninstalling the app from your mobile phone and re-installing it. However, beware that you do not download the app from any third-party source. To avoid facing such issues in the future, keep the app updated. Thanks for reading the post!